Frequently asked questions
Questions families ask us
If yours is not here, call (877) 652-2907. You will get a person, not a menu.
Call (877) 652-2907What services does Praise Homecare provide?
We provide non-medical home care: personal care (bathing, dressing, grooming, mobility and transfers), companion care, respite care, dementia care, Alzheimer's care, palliative comfort support, hospital-to-home transition support, help staying socially connected, and Peaceful Transitions Care. Day to day that also includes meal preparation, medication reminders, light housekeeping and laundry, transportation and errands, and overnight or around-the-clock coverage.
Are your caregivers trained and background-checked?
Yes. Nobody joins our team without a full background check, everyone completes North Carolina's required training before their first shift, and our team keeps supervising and evaluating caregivers after they are placed.
What payment options do you accept?
Private pay, Medicaid, long-term care insurance, and Veterans Benefits for those who qualify. We go through the options with you during the free assessment, before anything is decided.
How do we get started?
Call (877) 652-2907 or send us the form. We sit down with you and your loved one, at home or over video, at no cost. You get a care plan built around what your family needs, and we match you with a caregiver, usually within a day or three.
How many hours of care can we schedule?
As few or as many as your family needs. Some clients see a caregiver twice a week. Others have someone with them around the clock. Overnights, weekends, and holidays are all covered.
Can we choose our caregiver?
We match caregivers by skills, personality and your stated preferences, and we welcome your input. If a match is not right, tell us and we will adjust it.
How do you assure quality of care?
Every visit is clocked in and out electronically, so you know care happened when it was supposed to. On top of that we supervise and evaluate caregivers, revisit the care plan as needs change, and call families to ask how it is going.
What happens if a caregiver cannot make a shift?
We send a backup caregiver. Your mother is not going to sit alone because someone called in sick.
Do you provide medical care?
No. Our caregivers handle daily living: bathing, meals, medication reminders, housekeeping, rides, company. When something medical comes up, we work alongside the nurses and doctors already on your loved one's team.
How much does home care cost?
It depends on the hours, the level of help needed, and who is paying. We explain the rate before care begins and the price we quote is the price you pay. Call (877) 652-2907 and we will walk through your situation.
Do you provide care on weekends and holidays?
Yes. Care does not take Christmas off, and neither do we. Weekends, holidays, overnights, whatever your family needs.
How do we contact Praise Homecare?
Call (877) 652-2907, email info@praisehomecareinc.com, or visit us at 2403 Wooten Blvd. Suite E-2, Wilson, NC 27893.
Still deciding? Let's talk it through.
Call and speak with a real person, or send us a note and we will reach out.